Computer Gurus – Remote Technical Support

We desire to make technology simple and accessible so it works for your benefit!

In order to do that, sometimes a skilled professional must get involved. We offer remote technical support to provide you with flexible solutions to technical issues.

Please review the following:

1) Your MUST be able to start-up, and log into your computer

2) Your computer MUST be connected to the internet.

3) Our Remote support staff is limited by the access restrictions of the user account that is logged into your computer at the time of connection.

4) By using the Remote Support functionality, you understand that you will be billed for a remote service call. The most updated fee schedule can always be located on our Service Offerings page.

5) It may be determined that an On Site Service Call is the only way to resolve the issue. In the event that an On Site Service Call is required, the remote technical support incident fee will be credited toward an On Site Service Call for this incident if the appointment is made within 10 business days. The most updated fee schedule can always be located on our Service Offerings page.

6) You may also purchase a service contract which will cover scheduled remote technical support maintenance sessions.

If you understand these statements, you may proceed by clicking the Chat with me or Share Screen buttons on the right.

If you have any questions regarding this service or would like more information on any of our offerings, please Contact Us for more information.

We are your Computer Gurus, and we’re shaping your digital world…